Hi I’m Nicole and after supporting executives for over ten years I created Tailored E.A to provide c-suite quality service that saves executives time whilst providing bespoke flexible support that is cost effective.
My background is in finance and customer service which developed from a personal banking management position in retail banking and later as an office coordinator at an international bank within their flagship store. My life as an assistant began when I became the PA to the Head of Commercial Banking for the West of Scotland and then PA to the Dep. Head of Corporate Banking for Scotland. From here I moved on as a PA to a board of directors of a Fast Track 200 private business and then as an executive assistant to a CEO with whom I gained experience of supporting private equity owned businesses'. Since becoming self employed I have secured contracts within the technology sector with international leading I.T & business services firms, collaborated with local government, gained experience within PMO, enterprise architecture and financial services transformation projects.
I am a highly proactive, efficient, accountable and structured individual who is passionate about helping others advance in their career. Extremely proficient with Microsoft Office Suites including SharePoint and an experienced user of G suite, Lotus Notes, electronic board pack software and Agile methodology. Adept at evaluating situations, problem-solving, time management and mastering complex diary and travel requirements. I am also a CPD accredited ACEA certified Executive Assistant. The ACEA qualification is endorsed by the Institute of Administrative Management which is the oldest professional body for administration business management in the U.K
Exceptional customer service is a prime priority for me and I understand the importance of delivering tangible benefits. I’m discreet, professional and a pragmatic optimist who never underestimates the value of a good sense of humour!