Hi I’m Nicole and have supported executives for over ten years. I created Tailored E.A Ltd to provide c-suite quality service that saves executives time whilst providing bespoke flexible support that is more cost effective.

My career started in finance which developed from a personal banking management position in retail banking and then as an Office Coordinator at a well known international bank. My next role was as Personal Assistant to the Head of Commercial banking for the West of Scotland and then to the Dep. Head of Corporate Banking for Scotland. From here I moved on as the Personal Assistant to the Board of a Fast Track 200 private business and then as an Executive Assistant to a CEO with whom I gained experience of supporting private equity owned businesses'. I have secured contracts within the Technology sector with an international leading I.T & business services firm in collaboration with local government within the Project Management Office and Enterprise Architecture Services. I’m currently working with one of the top five banks within Transformation Engineering in Training & Education.

I am a highly proactive, efficient, accountable and structured individual. Extremely proficient with Microsoft Office Suites including SharePoint and an experienced user of Gsuite, Lotus Notes,electronic board pack software and Agile methodology. Adept at evaluating situations, problem-solving, time management and mastering complex diary and travel requirements. I am also a CPD accredited ACEA certified Executive Assistant. The ACEA qualification is endorsed by the Institute of Administrative Management which is the oldest professional body for administration business management in the U.K

Customer service is a high priority and I understand the importance of delivering tangible benefits. Discreet and professional I'm a pragmatic optimist who never underestimates the value of a good sense of humour. 

Managing Director   Nicole Ptolomey -O’Donnell

Managing Director Nicole Ptolomey -O’Donnell

Time is more valuable than money. You can get more money, but you cannot get more time 
— Jim Rhon
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Services & Pricing


Any tasks that do not directly align to your business strategy and mission and in effect delays you from carrying out your specialist and unique input driving your business are tasks devouring your time. Time is the one thing we don’t get back and never have enough of. Your time as an executive is also a very expensive resource to your business. Have you ever worked out how much your hourly rate is? How much did that last task re booking your travel and reorganising next weeks schedule to accommodate that change in client meeting actually cost you? Pushing the cost of your hourly rate aside - what was the opportunity cost? Is your current in house support effective enough? Do you start to delegate but do the task yourself anyway? Would your support staff benefit from hands on training? You can successfully delegate time draining tasks with the flexibility of paying only for the time you need to get it right first time - make your life that bit easier and more cost effective longer term.

 Services and pricing are tailored to you and your business needs. Remote working and in house support can be provided. All time is tracked and held on report for you. No agency fees, no tax, no National Insurance and absolutely no paid breaks or employee benefits. You only pay for the time you need to get things done. Contact me for further information to discuss executive support that is as unique to your business as you are. 


Exceptionally efficient and two steps in front
— Alison G. Director
Nicole is a pleasure to work with
— D. Reynolds - Business Founder
Oustanding assistant and genuine individual who I trust implicitly

References available on request 



Name *

I'm based in Scotland

I am based in West Central Scotland. For on site work I can be available to travel UK wide